The pet market should strengthen industry norms

In recent years, people's spiritual demand for pet companionship has increased, and the pet market has continued to heat up, but problems have also arisen. According to the data released by the China Consumer Association recently, in the first half of this year, the National Consumer Association accepted 6617 pet complaints, up nearly 90% year on year.

With the continuous improvement of living standards, people's awareness of scientific and meticulous pet care is growing, and the pet consumption market involves more and more fields. Although the pet industry contains business opportunities and potential, problems such as substandard product quality, unlicensed operation, and arbitrary charges occur frequently. Complaints accepted by the Consumer Association in the first half of the year included many aspects, such as the difficulty of proving pet service disputes, the chaos of pet trading, and the insufficient security of pet food. The dishonesty and illegal operation of businesses not only damage the rights and interests of consumers, but also affect the long-term healthy development of the pet market.

The industry standards and relevant regulations of the pet market need to be further improved. As a living commodity, pets have neither unified national standards nor clear laws and regulations, which brings some difficulties to supervision and law enforcement. Once there is a dispute, it is more difficult for consumers to provide evidence for safeguarding their rights, and the responsibility is more difficult to define.

There are many subdivisions in the pet industry, and establishing a unified market standard is a long-term project. Relevant departments should strengthen research, constantly improve the market norms and legal system specifically for pets, so that the standardized development of the pet consumption market has a basis and guarantee.

The relevant enterprises and operators shall operate in good faith. In the trend of refined pet care, people will have higher and higher requirements for pet goods and related services, and products and services with excellent quality and reputation will be more favored by consumers. Honest operation is the cornerstone of core competitiveness, and it is doomed to go far to focus on immediate interests and damage consumers' rights and interests.